Shipping policy

We ship all orders using Royal Mail unless otherwise stated or paid for. We ship all orders using standard Royal Mail methods which generally do not include tracking numbers, such as Royal Mail 2nd Class and Royal Mail International Standard. A selection of shipping upgrades are available during checkout. Please contact us prior to purchase if you have a favoured courier you'd prefer to use.

Royal Mail orders are generally taken over by your respective country's national postal services (e.g. La Poste for France, USPS for USA, JP Post for Japan etc) so please consider contacting them for any issues we may encounter with orders. Please look out for any notes or cards left at your delivery address with information on how to collect your order, and/or pay for any customs/import duty owed.

Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs. If orders are returned to us for any reason that is not our or the customers fault (e.g. problems at the customs border), we will contact you as soon as the order is returned to us. We do not accept returns if your order is returned because you did not pay the customs/import duty on it.

You can always contact us for any further shipping questions at info@8thsin.co.uk.